These General Terms and Conditions (GTC) apply to all orders for products via the online shop and are accepted by the buyer upon confirmation upon dispatch of the order. Deviating agreements in individual cases require the express written consent of Lia & Saora.
2. Offer and conclusion of contract
The offer on liaandsaora.com is non-binding and subject to change. Small deviations of the delivered products from the photo on the homepage are possible due to different screen settings and no reason for return.
By completing and submitting a paid order of the items contained in the shopping cart on thelaces.de, a binding purchase contract with the contractual partner is concluded. The buyer can withdraw from the purchase contract within 7 calendar days after the conclusion of the contract and without giving reasons, but this only applies as long as we have not started production. As soon as we have started production, a re-entry from the purchase contract is excluded.
3. Prices, shipping costs
All prices are gross prices incl. VAT (19 for Germany) in Euros. The prices shown for each product in the online catalogue are final prices, excluding shipping costs. Price changes and errors are reserved at all times.
3a. Deliveries outside Germany, taxes, customs duties
Deliveries to Austria, Luxembourg, Holland, France, Belgium: In the case of deliveries to these countries: shipping costs, exit and import duties, import VAT or other charges levied in the country of the consignee (by the delivery person) shall be fully at its expense.
4. Terms of payment
Payment of the goods is made either by prepayment to our account (shipping of the goods only after receipt of payment by Lia & Saora), or by payment by Paypal. Any transfer or deposit fees are to be borne by the buyer.
The buyer undertakes to pay the purchase price after conclusion of the contract or after receipt of the order confirmation within the payment period of 7 days. If payment is not received within this period, Lia & Saora will cancel the order and release the goods for sale. Lia & Saora reserves the right to accept or exclude certain payment methods in individual cases.
5. Retention of title
The goods remain the property of Lia & Saora until full payment has been made.
5a. Shipping, delivery time
We will make the ordered item ready for delivery as soon as possible after receipt of money, usually about 1-2 business days. Within Germany, the goods are dispatched by post, outside this area on the most suitable route according to Lia & Saora’s assessment. However, no guarantee is given for compliance with certain delivery deadlines and the announcement of any delivery dates is always without obligation and subject to unilateral changes by Lia & Saora even after the conclusion of the contract.
If ordered goods are currently unavailable, the customer will be notified so that he can either agree to a later delivery, withdraw from the contract or order another product. Any claims for compensation due to delayed delivery are excluded in any case.
The delivery of the goods is at the risk of the customer. This also applies in the case of partial deliveries.
6. Right of return
The grants a right of return of 7 days after receipt of the goods. Excluded from the right of return are custom-made items, special customer-made products, custom-made products such as leather bracelets on a mass, jewellery with individual text, engraving and the like. We allow ourselves the engravings according to the To adjust the illustration on the Internet and / or article description accordingly, special engraving – requests must be made before ordering.
The return of the goods must be made in perfect original condition and in the original packaging at the expense of the buyer.
Our wristband calculator is only a proposal for a bracelet length, Lia & Saora cannot guarantee a 100% right fit and does not grant a right of return.
The warranty for items purchased from thelaces.de is two years from the time the goods are shipped.
For our wristwatches we offer a warranty for movement defects. We cannot guarantee batteries, bracelets, glasses and cogs. In case of improper treatment (water, falling down or opening the watch by others, etc.) the warranty expires.
Damage caused by improper handling, lack of care, accidents or normal wear and tear (e.g. wristbands) is excluded from the warranty. The guarantee expires in the event of interventions by third parties which have not been granted by Lia & Saora.
If a defect is found, the customer must inform us immediately.
Lia & Saora decides whether to repair, replace or refund a defective item. The customer cannot claim damages or compensation for the loss of goods due to defective goods.
The postage for returns is borne by the sender.
8. Image rights
All image rights / Copyright are at
Lia & Saora
. The useof the images is not permitted without explicit agreement from Lia & Saora
9. Limitation of Liability
Any liability for consequential damages resulting from the use of the products is rejected.
10th place of jurisdiction
These General Terms and Conditions and contracts concluded pursuant to these GtC are subject to German law and law. The application of the UN Convention on contracts for international trade of goods (United Nations Convention of 11 April 1980 on Contracts for the International Trade in Goods) is excluded.
11. Final provisions
Should any provision of these Terms and Conditions prove invalid or invalid, this shall not affect the existence of the remaining provisions.
Lia & Saora reserves the right to make changes or adjustments to the Terms and Conditions.